FAQs

Animals

Animals, other than guide or service animals, are not allowed in DeVos Place®.

ATM

ATM machines are available inside DeVos Performance Hall near the south end of the lobby and next to the Grand Gallery box office in DeVos Place®.

Families

Nursing mothers accommodations are in the family restrooms  which are located in the Grand Gallery, by the women’s restroom, the Overlook level near the elevators and outside DeVos Performance Hall in the Monroe Street Administration entrance.                                                        

Food

Exhibit Hall events have concessions available with a wide variety of food choices. Pepsi products and beer are available along with hot dogs, popcorn, candy and much more.

The Amway Grand Plaza Hotel has the sole food and beverage rights for DeVos Place.  All outside food is prohibited from being brought in.

Parking

DeVos Place® has parking conveniently located under the convention center.  Access to the parking lot is on Michigan Street next to the river.

Parking Rates

  • $1.50 for one half hour
  • $15 maximum
  • $9 for event parking on weekdays after 5 p.m. and on weekends

DeVos Place® parking is available 24/7 and may be paid by credit or debit cards.

Additional parking may be available in the City-County Building on Monroe Street (across from DeVos Place) or several other parking structures within walking distance.

Vehicles that are too large to fit in a parking structure may be given a permit to park on Scribner Street during the dates of the event.  Parking on Scribner Street is available on a first come –first served basis.

The cut out areas in front of DeVos Place® and DeVos Performance Hall are intended as drop off zones, not a place to park.

Parking Facilities at DeVos Place are managed by the City of Grand Rapids.     

Tobacco Free

DeVos Place is a tobacco free facility. Use of tobacco on site is prohibited, including traditional and e-cigarettes.

Weapons Prohibited

Weapons include, but are not limited to, the following: firearms, explosives, stun guns, handcuffs, brass knuckles, sticks, clubs, batons, martial arts instruments, pepper spray, tear gas, knives, etc. Guests found in possession of the above-mentioned items will be asked to remove the item from the venue or dispose of it. Guests who refuse to comply will be ejected from the venue and may be subject to arrest.

Wheelchairs

Wheelchairs are kept in the First Aid office for emergency use only. AMR or Security will operate in the case of an emergency.  DeVos Place will have 4 wheelchairs on site at all times for guests to use as needed. The DeVos Place security office will handle the distribution of all wheelchairs in conjunction with AMR and the Event Services staff. All users will be required to sign a wheelchair release form at time of check out.

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