Amenities

DeVos Place is the perfect place to book your special event or general session! DeVos Place offers a range amenities such as:

Accessibility
Please see our Accessibility page for information regarding accessibility.

Animals
Animals and pets of any kind are prohibited with the exception of service animals for guests with disabilities and/or special needs. Service animals are welcomed into the building and must remain on a leash or harness at all times.

ATM Machines
Lake Michigan Credit Union ATM machines are available inside DeVos Performance Hall near the south end of the lobby and next to the Grand Gallery box office in DeVos Place.

Aunt Flow
Van Andel Arena has partnered with woman-owned business, Aunt Flow, to provide free, organic menstrual products to patrons attending Van Andel Arena events.

Aunt Flow period product dispensers can be found in women's restrooms for the convenience of patrons that are in need. Each dispenser contains both pads and tampons that are free, and readily available with easy access.

Box Office
Our box office, located in the Grand Gallery, is currently open Monday through Friday from 11AM - 3PM. Please visit our Ticketing Information page for more information on box office hours.

Concessions
Concessions are available in the Exhibit Halls when using that room. For the Steelcase Ballroom and individual meeting rooms, arrangements may be made with the Amway Grand Plaza Hotel to cater meals or provide portable concessions.

The Amway Grand Plaza Hotel is the exclusive food and beverage provider for DeVos Place. No outside food and beverage is permitted.

Nursing Mothers Accommodations
Dedicated nursing mother rooms are located on the Street Level and Overlook Level on the west side of the facility.

Parking
DeVos Place has parking conveniently located under the convention center. Access to the parking lot is on Michigan Street and Lyon Street.

Additional parking may be available in the City-County Building on Monroe Avenue (across from DeVos Place) or several other parking structures within walking distance.

Vehicles that are too large to fit in a parking structure may be given a permit to park on Scribner Avenue during the dates of the event. Parking on Scribner is available on a first come, first served basis.

Parking Facilities at DeVos Place are managed by the City of Grand Rapids. For more information, visit our Directions & Parking page.

Wheelchairs
Wheelchairs are kept in the First Aid office for emergency use only. AMR or Security will operate wheelchairs in the case of an emergency. DeVos Place will have a limited number of wheelchairs on site at all times for guests to use as needed, based on availability. The DeVos Place security office will handle the distribution of all wheelchairs in conjunction with AMR and the Event Services staff. All users will be required to sign a wheelchair release form at time of check out.

DeVos Place

For facility specs and floor plans, click here.

For a photo presentation of past events, click here.